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Our software is built for efficiency and adaptability. Explore key features designed to streamline your operations and simplify your workflows
arc delivers a modern, user-friendly interface that simplifies the licensing process. Each step is guided with intuitive navigation and clear instructions, enhanced by helpful tooltips and contextual guidance. Fully customizable, our solution adapts to your specific workflow, making the process efficient and stress-free. Let your applicants breeze through with confidence and ease.
Effortlessly manage documents with drag-and-drop uploads, automatic virus scanning, and seamless integration with licenses, applications, inspections, incident reports, and record requests. Our system keeps your files secure, organized, and instantly accessible, saving you time and effort.
arc ships with a powerful built-in workflow management system, allowing you to configure custom BPMN workflows for each application. Our intuitive interface provides a clear, visual representation of each application's status, showing exactly where it is in the process. Completed tasks are highlighted with a green background, giving you full visibility and control at every step. This ensures efficient, streamlined processing with unparalleled flexibility.
arc elevates your communication process with dynamic, customizable email templates tailored for seamless applicant interaction. These intelligent templates utilize placeholders to automatically insert data from licenses, applications, or inspections, ensuring precise and personalized messaging. All correspondence is securely stored and linked to the relevant records, providing comprehensive communication tracking. Applicants can respond directly within the system, ensuring fast, efficient communication every time.
I have seen JD Software and its employees go above and beyond the call of duty to provide our program with not only professional but also, friendly service. They have a full understanding of what it takes to be a government vendor and have always provided clear communication and support with every government employee they interact with.
JD Software staff is very helpful and pleasant. When I have a question or a problem, I usually reach the person that I am calling on my first attempt.
ELicensing was successfully rolled out in 2012, replacing an antiquated paper application process for substance abuse treatment programs and counselors with a state of the art electronic licensing application. The development team at JD Software worked tirelessly in collaboration with BSAS to ensure the BSAS business process was accurately captured in the software design.
Their staff is friendly, flexible, and make an effort always to go above and beyond to solve any given problem or issue. Their thorough understanding of our regulations means they can talk me through various scenarios when defining system requirements such that I am able to choose the best solution to meet a particular, often multifaceted, need.
There is no way – NO WAY – we could have accomplished this without you and your team. Much appreciated!
From the beginning, JD Software impressed us with how quickly they understood the requirements for the BSAS eLicensing project. Their professional manner and approach inspired confidence and generated the results we were looking for.
The process you have designed is clear and user-friendly which helps to mitigate what could easily be a stressful time.
Having a flexible, adaptive partner like JDS makes things so much easier...
This award is also an indication of the awesome product that you have developed.
Bringing this entire project in early with hardly a glitch was really an incredible accomplishment and something rarely seen in state government or any environment. I am truly grateful.
INCREDIBLE WORK!!!
Easy peasy lemon squeezy. The site was easy to use. It moved logically from field to field.
Amazing work and so glad to have this up and live earlier than planned.
Thank you for helping make Article 87 / eLX DOL transition an incredible success
arc integrates Licensing, Enforcement, Inspections, Complaints, Incident Reporting, Record Requests, and a Public Portal into one easy-to-use platform. arc reduces your administrative workloads, unlocks efficiency, and improves transparency.
Discover how we deliver innovative, client-focused licensing solutions that tackle complex regulatory challenges and exceed expectations.